Terms & Conditions

Terms of Use
Effective Date: 16/08/2024

Last Updated: 16/08/2024

Welcome to mura, a service provided by mura LLC. (“we,” “us,” or “our”). By accessing or using our AI-powered psychological help services (the “Services”), you agree to be bound by these Terms of Use and Disclaimer (“Terms”). If you do not agree to these Terms, you may not use our Services.

1. Acceptance of Terms
By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Use of Services
Eligibility:
You must be at least 18 years old to use the Services. By using the Services, you represent and warrant that you meet this age requirement.
Account Registration:
To access certain features of the Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.
Prohibited Conduct:

You agree not to engage in any of the following activities while using the Services:

  • Misusing or tampering with the Services.
  • Engaging in any activity that violates any applicable law or regulation.
  • Sharing your account or account credentials with others.
  • Using the Services for any commercial purpose without our express written consent.

3. No Medical or Professional Advice
Informational Purposes Only:
The Services provided by Mura are for informational purposes only and are not intended as a substitute for professional medical advice, diagnosis, or treatment. The AI-powered psychological help provided by Mura does not constitute medical or psychological care, and you should always seek the advice of a qualified healthcare provider with any questions regarding your mental health.
No Doctor-Patient Relationship:
Use of the Services does not create a doctor-patient or therapist-client relationship. Any information provided by Mura should not be used to diagnose, treat, or manage any health condition or disease.

4. Privacy
Our collection and use of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you agree to our collection, use, and disclosure of personal information as described in the Privacy Policy.

5. Intellectual Property
All content, features, and functionality of the Services, including but not limited to text, graphics, logos, and software, are the exclusive property of Mura and are protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6. Limitation of Liability
No Warranties:
The Services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted or error-free, that defects will be corrected, or that the Services are free of viruses or other harmful components.
Limitation of Liability:
To the fullest extent permitted by applicable law, in no event shall Mura, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Services; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Services by any third party; or (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Services, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we have been advised of the possibility of such damages.

7. Indemnification
You agree to indemnify, defend, and hold harmless Mura and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of another; or (d) your conduct in connection with the Services.

8. Modifications to the Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through the Services or by other means, to give you the opportunity to review the changes before they become effective. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

9. Governing Law
These Terms and your use of the Services will be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law provisions.

10. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration conducted by the American Arbitration Association under its rules, rather than in court. You agree that any arbitration will be conducted on an individual basis and not as a class, consolidated, or representative action.

11. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect.

12. Contact Information
If you have any questions about these Terms, please contact us at:


Email: contact@mura.today

Mura
Mura LLC.
https://www.mura.today